All our shipments in are handled by UPS (insured with track and trace and option to choose for pick up at UPS pick up point which is cheaper), POSTNL (without insurance and track and trace) and POSTNL registered (with insurance and track and trace). Shipping normally takes 1-3 working days for EU shipments. Outside EU usually takes 3-15 working days depending on your country. Please give it some extra time during holidays. We ship out our products every day. Any questions regarding our shipping service or your shipment? Please send an e-mail to firstname.lastname@example.org.